Fraud Prevention

At Abound Credit Union your account security is our priority.

We commit to keeping you safe with physical and online banking security measures.

Fraud Prevention
Your money and card security is a top priority at Abound.
Account Protection
Deposits are Federally Insured by the National Credit Union Association (NCUA).
Security Features
24/7 monitoring of all card transactions 365 days a year.

Keep your money safe during the pandemic and always.

Together, we will stay alert and informed. We’re continuing to stand with you during this pandemic. Keep in mind, to help us protect you, there is information you need to be aware of. With the release of stimulus checks, we’re expecting an increased effort by scammers. Your money is always safe with us, but we encourage smart decision making when approached by potential scammers.

Remember, it isn’t always an obvious threat. Here are some specific things the IRS says scammers may do:

  • Emphasize the words "Stimulus Check" or "Stimulus Payment." The official term is economic impact payment.
  • Ask the taxpayer to sign over their economic impact payment check to them.
  • Ask by phone, email, text or social media for verification of personal and/or banking information saying that the information is needed to receive or speed up their economic impact payment.
  • Suggest that they can get a tax refund or economic impact payment faster by working on the taxpayer's behalf. This scam could be conducted by social media or even in person.
  • Mail the taxpayer a bogus check, perhaps in an odd amount, then tell the taxpayer to call a number or verify information online in order to cash it.
  • Someone asking for personal information in exchange for access to a COVID-19 vaccine or CDC health kit or requesting financial information in relation to government relief checks.
  • Offers for mortgage refinancing, student loan debt forgiveness or low interest rate loans that seem too good to be true.

Ways to protect yourself.

As always, Abound will never ask you for your account number or passwords over the phone.

  • Never give out your online username, password or debit PIN.
  • Never reply to scam messages, always delete.
  • Hang up on robocalls, do not press numbers.
  • Keep an eye on your account for unusual activity.
  • Do not click unsolicited emails and email attachments.
  • Verify a charity’s authenticity before donating.
  • Monitor your accounts and use alerts via PAM on Online Banking
  • Create strong, unique passwords.
  • Enable direct deposit for your paychecks and dividends so you don't have to worry about lost or stolen checks.
  • The Federal Trade Commission's (FTC) provides free online security tips and resources here.

Take action.

If you receive unsolicited emails, text messages or social media attempts to gather information that appear to be from the IRS or a closely linked organization to the IRS, such as the Electronic Federal Tax Payment System (EFTPS), the IRS says to forward the email to phishing@irs.gov.

You can always call us at 800.285.5669 to confirm the legitimacy of a communication thought to be conducted by us.

Need Help?
1.800.285.5669
Routing #: 283978425