Fraud Prevention

Get involved in the effort

There are steps you can take every day to ensure you're careful with your sensitive information. Keep in mind, we'll never call and ask for your account number or passwords over the phone. So if you receive a phone call requesting that information, even if it looks like the call is coming from the Abound phone number, please hang up and let us know immediately because  it could be a scammer trying to trick you into giving away your information. You can always call us at 800.285.5669 to confirm the legitimacy of a communication thought to be conducted by us.

• Never give out your online username, password or debit PIN.
• Never reply to scam messages, always delete.
• Hang up on robocalls; do not press numbers.
• Keep an eye on your account for unusual activity.
• Do not click unsolicited emails and email attachments.
• Verify a charity’s authenticity before donating.
• Monitor your accounts and use alerts on Online Banking.
• Create strong, unique usernames and passwords.
• Enable Direct Deposit for your paychecks so you don't have to worry about lost or stolen checks.
• Access free online security tips and resources through the Federal Trade Commissions (FTC).
• Sign up for eStatements so there's less chance of someone getting your information straight from your mailbox.

Act quickly when things seem fishy

If you receive unsolicited emails, text messages or social media attempts to gather information that appear to be from the IRS or a closely linked organization to the IRS, such as the Electronic Federal Tax Payment System (EFTPS), the IRS suggests you forward the email to phishing@irs.gov.

Scammers can use scare tactics with a sense of urgency to trick you into clicking and entering your information on phony sites. Be wary of any emails or texts that seem "phishy" and contact that company directly.

If you think you've been a target or victim of one of these attempts, and have inadvertently given your information to someone, alert us immediately.

Abound Credit Union is a full-service financial institution with locations throughout central and southern Kentucky.