Contact Us


Our focus is always on you and your financial success.

Let's connect

When you're looking for answers it should be easy. Get in touch the way that works for you.

Scammers are getting smarter every day. We will never call you and ask for private personal information. If you are ever unsure of the identity of the caller from us, or any financial institution, it is safest, to hang up, and call us directly using the phone number found on our official website Or stop by any branch for assistance from one of our friendly team members.

We're here for you

Give us a call

M-F: 9am - 6pm ET
SAT: 9am - 1pm ET

Send a secure message

Click the message button in Online and Mobile Banking. Log in here.

Come say hello

Stop by a nearby branch.

Make a loan payment online

It's easy to do and saves you time. Here's how.

Debit Card

  • Lost/Stolen card: 1.800.285.5669
  • Unauthorized transactions: 1.800.285.5669

Credit Card

  • Lost/Stolen card: 1.800.285.5669
  • Unauthorized transactions: 1.866.820.6781


  • New Year's Day – Monday, January 1
  • Martin Luther King, Jr. Day – Monday, January 15
  • Presidents Day – Monday, February 19
  • Memorial Day – Monday, May 27
  • Juneteenth – Wednesday, June 19
  • Independence Day – Thursday, July 4
  • Labor Day – Monday, September 2
  • Columbus Day – Monday, October 14
  • Veterans Day – Monday, November 11
  • Thanksgiving Day – Thursday, November 28
  • Christmas Day – Wednesday, December 25

*For holidays that fall on a Monday, the Dixie Branch will be closed the previous Saturday.

Abound Credit Union is a full-service financial institution with locations throughout central and southern Kentucky.

Commonly Asked Questions

Your routing number is 283978425, found on the bottom of your checks. Your account number is to the right of your routing number.

If it’s for your Debit Card, call 1.800.757.9848. If it’s for your Credit Card, call 1.888.886.0083.

Call our Member Resource Branch, at 1.800.285.5669.

Your personal contact information can be updated by logging in to Online Banking. Under Preferences in Online Banking, you'll find your editable Contact Information.

If issues persist, please call our Member Resource Branch at 1.800.285.5669 or stop by a branch.

There are several ways you can become eligible. We welcome you if:

  • You are an employee of any of our Select Employer Groups
  • You live, work, worship, attend school or do regular business in certain areas of Kentucky
  • You’re active duty military, Reserve, Guard or a civil service employee
  • You are retired military or civil service
  • You are a contractor attached to the post

The initial requirement for membership is only $15, of which $5 represents one share in the Credit Union and the remaining $10 covers your one-time-only membership fee.

Give our Member Resource Branch a call today, at 1.800.285.5669, to become a Member or stop by a branch.


You must be at least 18 years old to join online. You will be asked to share the following information:

  • Social Security Number
  • Driver’s License or Government ID
  • Full Name
  • Home Address
  • Date of Birth

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