Lost or Stolen Cards
A fast phone call is your first move.
We know the feeling. You reach for your card, discover it's missing and your heart skips a beat. Just take a deep breath and know that we're here to help. If your Abound card is lost or stolen, or you suspect unauthorized use of your account, call us immediately and we'll do everything possible to protect your finances.
Have a question about your card? Here's who to call:
Debit card
- Need to activate: 1.800.757.9848
- PIN Set/Change: 1.800.757.9848
- Replace damaged card: 1.800.285.5669
- Lost/Stolen card: 1.800.285.5669
- Unauthorized transactions: 1.800.285.5669
- Planning to travel: Set travel alerts through Online Banking or call us at 1.800.285.5669
Credit Card
- Need to activate: 1.800.527.7728
- PIN Set/Change: 1.888.886.0083
- Replace damaged card: 1.800.285.5669
- Lost/Stolen card: 1.800.285.5669
- Unauthorized transactions: 1.866.820.6781
- Planning to travel: Set travel alerts through Online Banking or call us at 1.800.285.5669
For further assistance in Spanish, please call 1.800.334.7728 or 1.800.285.5669
If you find a lost card, please cut it in half and mail to: Abound Credit Union P.O. Box 900 Radcliff, KY 40159-0900
If you find a lost card, please cut it in half and mail to: Abound Credit Union P.O. Box 900 Radcliff, KY 40159-0900