Why it's important to keep your contact information updated

Life moves fast. It's easy to forget to update your address after a move or change your phone number when you get a new one. But keeping your contact information up to date is one of the simplest ways to protect your Abound accounts. 

Here are a few reasons why keeping your contact information up to date matters:

1. Helps prevent fraud - When your email address and phone number are current, you give the Credit Union a reliable way to rech you if we need to verify a transaction or notify you of suspicious activity. Accurate information on file also ensures you recieve timely security alerts, such as notifications about failed Online Banking login attempts to other unusual activity. 
2. Smoother account management - If your contact information is outdated, you could miss updates that help you stay on top of your finances. Accurate contact details allow you to recieve statements, overdraft notices, loan information, payment reminders and other account communications so you can make informed decisions and avoid unnecessary surprises.
3. Document safety - Sensitive documents such as account statements, tax forms and new debit or credit cards should always be delivered to the correct address. Keeping your maiing information current helps prevent the loss of sensitive infomation and reduces the risk of mail fraud. 

Reviewing your contact details regularly through Online& Mobile Banking is an easy step you can take to make sure your information is up to date. You can also visit your local branch to confirm your details - we're always here to help! 

How to review or update your contact information through Online & Mobile Banking*

Not sure how to check or update your information? It's simple!

1. Log into Online Banking
2. Navigate to the Menu
3. Select the Settings & Alerts tab
4. Click Manage Contact Info