New scam alert: What to know about 'ghost tapping'

Tap-to-pay has become a popular payment method for many consumers. It's quick, convenient and works with just a tap of your card or mobile device. While contactless payments are generally very secure, the Better Business Bureau (BBB) is warning of a rising scam known as ghost tapping.

Ghost tapping occurs when scammers use wireless technology to withdraw money from tap-to-pay cards or mobile wallets, without ever touching. According to the BBB, these scammers often work in crowded areas and use near-field communication (NFC) devices that mimic legitimate payment terminals¹. By simply getting close to your wallet or phone, they may be able to trigger an unauthorized transaction. 

The good news? A few simple habits can go a long way in protecting your information. Here's how to stay safe:

1. Monitor your account - Check your accounts regularly through Online & Mobile Banking* and review your statements for any unusual charges. Even small, unfamiliar transactions should be taken seriously. 
2. Stay aware of your surroundings - Because ghost tapping often occurs in busy areas, stay alert in high-traffic places like concerts, festivals, and public transit. When possible, consider using chip or swipe payments, which require physical contact and are harder for scammers to exploit.
3. Keep devices updated - Install software updates as they become available. These updates often include important security patches that help safeguard your  information.
4. Enable safety features - Keep your phone locked when not in use, and make sure your mobile wallet requires a fingerprint, PIN or facial recognition to approve payments. 

At Abound, your financial security is our top priority. If you notice any suspicious activity on your account, contact us right away. Our team is here to help you report fraud, replace your card and take every step necessary to protect your Abound accounts. For more safety tips, visit our Fraud Prevention page and stay confident in recognizing the latest scams.